Tire Pros
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Services Offered
Verified by Business
Auto wheel and tire repair
Tire repair
Wheel alignment
Tire balancing
Tire rotation
Review Highlights
“I was referred to the shop by a friend and knew I would be ok as soon as I talked to Brian.” in 36 reviews
“When you come here, you know you're getting great, honest service.” in 2 reviews
“Tire Pros of Upland (next to the carwash on Foothill) is one of the only garages I trust to work on my vehicles.” in 2 reviews
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Location & Hours
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Upland, CA 91786
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Recommended Reviews
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- omar m.Fontana, CA010Sep 6, 2024
Brian and his crew are seriously some of the best people I have ever met! They are honest, down to earth people. When you come here, you know you're getting great, honest service.
Absolutely will only do business with them from here on out!
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Lover F.Issaquah, WA0300Aug 26, 2023Good service. Brakes tires minor tune up and other basic car repairs.
Fair and honest.
Never had any issues.
I recommend making an appointment.Helpful 0Thanks 0Love this 0Oh no 0
Evie A.Pomona, CA127336Mar 6, 2023We stopped by because we got a really bad flat tire and it was the closest tire shop. Service was great, fast and price was reasonable. Definitely recommend and would be back for future services.
Glad we stumbled upon this shop.Helpful 1Thanks 0Love this 0Oh no 0- Rob F.Fontana, CA070May 9, 2024
Came here with a flat and they said they are too busy to changed my tire don't come here. Rude customer service that does not care
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Michelle A.Compton, CA4171Aug 3, 2022Walked in
Professional
Polite and they did a great job!
I'm definitely returning for future service if neededHelpful 1Thanks 0Love this 0Oh no 0- Tasha K.Ontario, CA0220Apr 18, 2024
I've been going to this shop for about 5 years now. I believe Brian has fair business practices but am disappointed that the first time I complained about getting an oil change timely vs. running back and forward to this shop for a simple job, and addressing his mechanic (Eduardo) stepping on my floor mat without using a paper mat and getting it dirty, as well as Juan stepping on my bumper to point out parts under the hood, Brian opts to discontinue business vs. addressing his team and correcting poor behavior. I asked Eduardo if there were floor mats and he said "no." Mechanic (Juan) shared with Brian that I kept asking him to call Brian. He called on his on merit. Afterwards, I'd asked him to call to see if Brian didn't mind the oil change. I'd also noticed screws missing from repairs on multiple vehicles I'd taken there, and the dash rattling of which, I'd never complained. Today I called these issues out after Brian seemed un-inclined to talk and ended the call three times without saying bye when I called to confirm an upcoming appt considering Juan said they work by appts. I followed up again, just to be told, I'm becoming a headache, and my question and persistence were received as insistent and as if I should be priority and there are a lot of customers that have been there much longer and why don't I go to the other mechanic shop where I don't receive this treatment. (they retired) He did apologize and opt to pay for the floor mats to be cleaned. However, that would be one vehicle but my other vehicle mat is still damaged. In addition, I should have called out a time when I picked up one of my vehicles after a brake job, just after pulling out of their driveway as I approached the red light, the brakes went to the floor. They weren't in that condition when I dropped the car off. I had to take the car back two more times. I asked Juan if he bled the brakes, he said, "let me check and see." Juan called me back to back after I took it back the second time asking me to bring the car back so he could further investigate it. The inspection should have already been completed before I retrieved the vehicle the first time. I asked him did he bleed the brakes and he replied, "we bled them try it and see." Just glad my child wasn't in the car considering that's a huge safety and liability issue on their part. I also should have called out customers coming in after me getting serviced first and being greeted by Eduardo vs. him opening the door and not greeting me at all. Rude on multiple levels. Moving in a different direction.
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Thiện N.Montrose, Houston, TX04515Dec 8, 2022Customer service was great. Had a flat and they got a tire replacement the next day done within an hour. The price wasn't the best I've seen but for the convenience I think it's doable.
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Lisa T.Azusa, CA853511Sep 3, 2022I ran over a whole windshield on the freeway and had a dragging engine splash guard. Of course on a holiday weekend when nothing else would be open. Thanks to Eduardo I was able to be squeezed in and even better he was able to save me some money by fixing it. Will definitely be coming back to this location, and recommend to fam and friends. Thank you sooo much ! You saved me.
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Lewis W.Seattle, WA015996Nov 3, 2021I arrived at 12 noon for an appointment on Wednesday November 3rd. They promised an alignment at $80 and that they would have the car finished by 1:45.
1 pm rolls around. I exit the waiting room to checkout the garage and there is one mechanic trying to work on 4 different cars at once. He tells me that he will be driving my car to another shop to have the alignment done as his computer is broken and the 2 other mechanics are not back from lunch.
Says that Joe at that other shop will be helping him.
I wasted one hour of my time. Owner used leaf blower to clean the lobby while I was in there. Rude/ AVOID.Helpful 0Thanks 0Love this 0Oh no 0
Ruben G.Claremont, CA060Aug 23, 2021Updated reviewWent in for a tire repair, nail, they showed me wear on the rear tires, ended up purchasing 2 tires, got me in and out quickly.
Great service, highly recommend this place.Helpful 0Thanks 0Love this 0Oh no 0May 21, 2012Previous reviewCalled around to see about removing a nail in my tire. Found cheaper places but these guys were close. Got there and they were extremely busy. Owner said he'd could have it done within 30 minutes. After patching, not plugging they had me in and out within 30 minutes squezzing me in between customers. Very professional and courteous. would definitely recommend this place.
7 other reviews that are not currently recommended
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