SILKSILKY
4,465 • Excellent
4.3
In the Silk Store category
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Reviews4.3
4,465 total
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High Quality Silk at Reasonable Price
This company continues to impress me. Their product is high quality and prices are much lower than others. Go with your gut on the sizing, their table did not work for me - I am 5'4# and 112 lbs, I need XS. The return was handled nicely, but took some time. Also, this product takes time to ship, but it is absolutely worth the wait!!
Date of experience: September 20, 2024
Beautifully packaged
Beautifully packaged, to make it an ideal gift for any loved one.
Arrived promptly. Looking forward to wearing both camisole & silk scarf, thank you.
Date of experience: October 20, 2024
Great quality and experience
I ordered 2 x silk boxers and although they took over a month to arrive, I was very impressed with the product quality and nice packaging. Will order again.
If I could upload images I would as you’d see what I mean!
Date of experience: October 04, 2024
Poor experience
Sizing of garments is absolutely way off, the quality of the silk is questionable and the stitching is wavy - definitely isn't worthy of a £100+ set of pyjamas. The return policy is a farce, basically a ploy to find a reason not to return i.e. why would I want discount off a garment that's too small? UK222271456 waiting on a refund still having to constantly send emails. Also, fake store front / temuesque chinese website, had I realised upfront I wouldn't have bothered and found a proper business established in the UK.
Yawn.. complete tripe in their response - The order number is CLEARLY stated in my review. They are still messing around with re. return, despite having the item back in their "warehouse" for over a week, with a confirmed tracking number.
Date of experience: October 01, 2024
Reply from SILKSILKY
Beautiful items soft and gentle against…
Beautiful items soft and gentle against my daughters skin as she is having aggressive chemo for cancer
Date of experience: October 18, 2024
First rate experience from start to…
First rate experience from start to finish. Quality products and very reasonably priced. I had a query after receiving my order which was dealt with immediately and in a cheerful and professional manner. Thank you.
Date of experience: October 07, 2024
Flattering and good quality
As usual, I received the product in a timely manner, which I always appreciate. The product itself is good quality. Feels really soft and is comfortable when wearing, as well as cute and flattering. I am fully satisfied with this product.
Date of experience: October 02, 2024
She LOVES the night gown I purchased!
She LOVES the night gown I purchased!! She says she's always had problems with texture or fit, but this one does wonders with both! She went on to say it looks nice, it's sensuous, the texture is amazing, and it's the only one she's worn that actually "fits" her.
BTW the service from SilkSilky has been awesome! Product fairly priced and arrived on time as expected.
Date of experience: October 13, 2024
Easy to order and shipping was fast
Easy to order and shipping was fast. Return was easy to. I do recommend one size up when ordering
Date of experience: September 13, 2024
I was sick with Covid and my wife…
I was sick with Covid and my wife was taking such great care of me I wanted to say thanks. I had purchased items from silksilky before and she was very happy with them so I took advantage of the quick ordering ability and purchased an item to say thank you.
Date of experience: September 22, 2024
Have been waiting 3 weeks now
Have been waiting 3 weeks now. Contacted them and did get a response saying tracking details attached but when I click on that link, there is no further information. I have asked for a refund as I am not willing to wait any further. If the orders are going to take this long why not be honest! Don’t say your order will be here in a week if it is not a possibility. Or Please provide valid tracking information. UPDATE! It did arrive. The product looks good. I just don’t understand why it took so long and why no tracking details.
Date of experience: September 20, 2024
Reply from SILKSILKY
Frequent Shopper
I have purchased multiple nightgowns, sets of underwear, and bras. Everything I have ordered has fit as expected and is extremely comfortable. You can feel the quality of each item and it will keep you coming back!
Date of experience: July 27, 2024
Love it!
High quality, easy ordering and timely delivery. Surprisingly, my wife loves it and looks stunningly beautiful when she puts it on!
Date of experience: September 28, 2024
Great selection
Great selection. Delivery was quick and I really appreciated the email from the store to confirm my order before it was processed. The silk sleep short are great!!
Date of experience: September 23, 2024
Receiving the product made it a good…
Receiving the product made it a good experience. And the product is great. To be honest the process was not great. Ordering was super easy as it should be, but we received absolutely no correspondence from SilkSilky once we submitted the order. No confirmation of receiving the order. No notice that it had been shipped and no tracking information at all. Nothing. Having ordered from here in the past we had faith that it would eventually arrive and it did. Somewhat quickly too. Still, it would be nice to get emails along the process so that we at least knew that the order was received and had been shipped. Five stars for the product, two stars for the process so three stars overall.
Date of experience: September 09, 2024
Reply from SILKSILKY
Product lived up to reviews
Product lived up to reviews. A good basic everyday silk shirt.
Would have a liked a spare button to have been included and better quality buttons.
Date of experience: September 24, 2024
SO HAPPY!
I literally squealed with delight when my order arrived and was ABSOLUTELY everything I’d hoped for! Beautiful fabric, great fit & quality and the ordering process was simple and quick. I’m usually disappointed with online orders, and expected the same with my recent purchase. I bought 3 pairs of the silk drawstring pants in different colors and just bought my daughter a pair for her birthday! I don’t usually do a review but this time I am so happy with my purchases :)
Date of experience: September 21, 2024
When it comes to comfort and luxury
When it comes to comfort and luxury, Silky Silky delivers an experience that is hard to beat. From the moment I opened the package, the quality of the fabric was apparent. True to its name, the material felt incredibly smooth and delicate, giving off an immediate sense of luxury and sophistication
Date of experience: October 16, 2024
AVOID SHOPPING WITH SILK SILKY - THEY WILL NOT REFUND YOU!!
AVOID AVOID AVOID. I purchased several items, some which didn't exactly meet the description and were poorly made, faulty even. So... no worries right, Silk Silky clearly advertises on its website EASY RETURNS AND REFUNDS. Returns Page Clearly States: "If you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition."
Absolute lies, been over a month and countless emails with empty promises and excuses. Still NO REFUND.
If you want to pay for poor quality products and never see your money again - this is the place for you - otherwise - AVOID!
Date of experience: August 20, 2024
Reply from SILKSILKY
DO NOT ORDER WITH THESE GUYS
DO NOT ORDER WITH THESE GUYS. I have not received my order which was placed two weeks ago! Contrary to their 6-10 day shipping and delivery policy I have not received my order or any updates about it. I had received tracking information which was then labeled as “unknown” and “courier waiting for packing details”, so I reached out via email and via instagram twice for each and still haven’t heard back! I spent a considerable amount of money and the lack of information and customer support is appalling. If you actually want to receive your order don’t order with SilkSilky.
Date of experience: September 24, 2024
Reply from SILKSILKY
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About SILKSILKY
Information written by the company
Contact
- services@silksilky.com
- United States
Categories
- Bedding Store
- Bedroom Furniture Store
- Clothing Store
- Hair Product Store
- Home Goods Store
- Silk Store
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