Waiting on a response can be super unnerving. Like when you’re expecting to hear back about a job you applied for, or when you need customer support to help you solve a problem that’s driving you nuts. 🥜
In cases like these, getting a quick response brings a lot of relief, so it’s definitely worth sending a “thank you for your prompt response” (a.k.a. “thank you for your quick response”) message to show your gratitude. And even if you weren’t relying on a quick reply, it’s worth appreciating prompt responses anyway—because it means someone took time out of their day to prioritize you.
So, in the spirit of showing gratitude, we’ve put together a list of 40 templates you can use to thank people for their prompt replies. If you find yourself regularly thanking people for their quick responses, you can always save these templates and use them whenever you need to.
How do you say, “Thank you for the prompt response”?
If you want to thank someone for their prompt response, you can outright thank them with a phrase like, “Thank you for your quick response—I really appreciate you getting back to me so soon.” But if you want to show more appreciation (which is always good!), you can write a longer message explaining more about how their quick response helped you out.
For example, here’s a longer “thank you for the prompt response” email:
Sample: ‘Thank you’ response email for quick replies
If you’re looking for a practical example, here’s a sample email that you can use (we’ve added templates for different scenarios in the next section).
Hi Charlie,
I appreciate your prompt response, and thank you so much for resolving the problem!
I checked our account, and everything is working smoothly now. You’ve really put our minds at ease.
Best regards,
Handan
Generate a custom 'Thank you' template instantly
Have a specific scenario in mind? Use this Magical template generator to create a custom template that says 'thank you' in exactly the right way. You can get specific with your prompt (for example, you can ask for 'an email template thanking a coworkers for their quick response to a problem you found o the website') and even choose the tone of voice you want to use. To generate an unlimited number of email templates, add the free Magical Chrome extension to your browser.
{{ai-generator="/ai-template-generator"}}
40 ‘Thank you for your prompt response’ templates for different scenarios
Need some inspiration? Here are some “thank you for your prompt response” messages that you can customize and use to your liking.
For when you hear back from support
Everyone needs a little technical help from time to time. If the support team gets back to you quickly, here’s how to thank them.
- Hey {First Name}, thank you for your prompt response and for resolving my problem so quickly. I really appreciate the help, and am happy to fill in your feedback form. Thanks again!
- I appreciate your prompt response, {First Name}. I followed your instructions, and everything is working as it should now. Really grateful for your help on this!
- Thanks for the quick resolution, {First Name}. I really appreciate {company name}’s excellent service!
- Hi {First Name}, thank you for your quick response. I checked my account and {problem} has been resolved. I really appreciate how quickly you took care of this!
- Thank you for your quick response, {First Name}. I couldn’t have figured this out without your help!
For when you hear back from customers
If you’re working in customer support, here are some ways to thank customers for their quick replies.
- Hello {First Name}, thank you for getting back to us so quickly and for sharing your order details.
We have looked into it, and your order has indeed been shipped—there was a problem with the app, which is why you hadn’t been notified.
Your order should arrive in 3 to 5 business days. And if you have any questions, feel free to contact me at {business contact details}. - Thanks for your prompt and detailed response, {First Name}. I’ve forwarded the information you’ve provided us with to the relevant team. They’ll get back to you with a resolution in 1 to 3 business days.
For any further inquiries, feel free to contact us at {business contact details} during {support hours} from Monday to Friday. - Thank you for your quick response, {First Name}. We’ve processed your refund and the full amount will be credited to your account in 1 to 3 business days. If you don’t receive it within 3 days, please reach out to me and I’ll escalate your case.
- Hi {First Name}, thank you for your prompt response. I understand where you’re coming from—that definitely sounds like a software bug. I’ve passed the details onto our products team and they’re looking into it now.
I’ll get back to you as soon as they diagnose the problem and suggest a resolution. If there’s anything else I can do for you in the meantime, please let me know.
For when you hear back about a job opportunity
It’s always a relief when you get feedback about a job application—whether you got the job or didn’t get the job. Sending a polite response, thanking the hiring manager either way, is good etiquette.
- Thank you for the quick response, {First Name}. I’m thrilled to hear the good news and look forward to the interview.
- Thanks for getting back to me so soon, {First Name}. I’m sorry to hear that {you’ve filled the role/I’m not the best fit}, but thank you for offering to keep me on record. I’d love to be contacted with any future opportunities that come up.
- Hey {First Name}, thank you for your quick response. I’m happy to participate in your test, please let me know what the next steps are.
- Hi {First Name}, thank you for your prompt response. Sorry to hear that you’re no longer hiring for {role one}, and yes, I’m definitely interested in interviewing for {role two} instead. Please let me know about the next steps, and thank you for the opportunity.
For when you’re replying to applicants
If you’re in recruitment, responding to applicants can be a relentless part of your job. (Psst… Magical can help!) Having “thank you for the prompt response” templates ready to go is sure to make your life easier.
- Thank you for sending your details in, {First Name}. I appreciate your prompt response. Our team will review everything and get back to you soon.
- Thank you for your prompt response, {First Name}. Here’s a link to our team lead’s calendar {Calendly link}. Please pick a time slot that suits you for the interview.
- Thank you for sending over the documents we requested, {First Name}. I’ll get back to you with the next steps by the end of this week.
For your information request
Did you need more information before you could make a decision? Thank the person you’ve been dealing with with these “thank you for the quick response” samples.
- Thank you for your quick answer, {First Name}. The information you shared about {subject matter/service/product} was really helpful!
- Thank you for answering my questions promptly, {First Name}. I think we’re all set to move forward with the next steps!
- Thanks for walking me through the process, {First Name}. I really appreciate how quickly you got back to me on this.
- Thanks for getting back to me so soon, {First Name}. I followed your advice and managed to locate {feature} on {product}. Everything’s working as it should now. Cheers!
- Hello {First Name}, thank you for your quick response. I really appreciate how you’ve explained exactly how your platform can be tailored to my use cases. I’m definitely interested in moving forward.
For when customers share feedback
Customer feedback is vital for your business. If it’s negative, it can alert you to problems you weren’t aware of; and if it’s positive, it can help to boost your ratings, reputation, and bottom line. Thanking your customers for their feedback is not only the polite thing to do, it can help to encourage them to provide feedback again in the future.
- Thank you for promptly filling out our survey, {First Name}. We appreciate your participation, and as a thank you, here’s a {voucher/discount} for your next order.
- Thank you for your prompt response, {First Name}. We’re really glad that you’re enjoying {product}, and we look forward to having you shop with us again!
- Hey {First Name}, thank you for filling in our survey so quickly. We really appreciate your feedback, especially the points you’ve raised about {area of improvement}. I’ve passed your feedback onto our {relevant team} team, and they’ll look into it.
If you have any more feedback to share or questions, you’re welcome to drop me an email any time. - Thank you for elaborating on the details of your problem, {First Name}. I really appreciate how quickly you responded and how detailed your reply is! I think if you {perform desired action}, then {product} should be able to do what you need it to. Please try this out when you can and feel free to let me know if you run into any more trouble.
For sales inquiries
Sales inquiries are like gold—the minute one lands on your desk, you need to treat it with as much care and affection as possible if you’re going to convert it into an actual sale. This means that, if someone gets back to you quickly, be sure to thank them!
- Hello, {First Name}. Thank you for getting back to us so quickly. I understand your budgetary constraints. Shall we hop on a call to discuss a more cost-effective arrangement?
- Thank you for promptly getting back to us, {First Name}. I’m glad to hear that you’re interested in our {type of service}. Our representative will be in touch with you about scheduling your demo later this week.
- Hi {First Name}, thank you for your quick response. I checked with our team and, unfortunately, we don’t currently offer {service type} services. If anything changes, I’ll let you know, and for now, please feel free to check our existing services {insert link}.
- Hey {First Name}, thank you for scheduling a demo with our team. To help us tailor the demo to your business needs, would you mind filling out the attached survey? I’ll pass your responses over to our account executive and they’ll make sure all your needs are addressed.
- Hey {First Name}, thank you for getting back to us so quickly with your needs. Our team would love to give you a personalized demo of the platform—we’ll walk you through how to customize and use it for your use case. Does {day} work for you?
For when you’re coordinating with a different team/department
Working with and relying on different teams or departments can be quite a juggling act. Here’s how to thank the people who make your life easier by getting back to you quickly.
- Hey {First Name}, thank you for the immediate response. The resources you shared were really helpful. Thanks to you, we were able to meet our deadline.
- Thank you for your quick response, {First Name}. Your insights provided a lot of clarity about {subject}—our team appreciates your help!
- Thanks for replying so quickly, {First Name}. I was quite stuck on {subject} until I got your email explaining how to get around it. Really appreciate your input!
- Hello {First Name}, thank you for your prompt response. I’ve passed your guidelines along to our team. We’ll be sure to follow your recommendations closely.
- Hey {First Name}, just wanted to thank you for arranging the walkthrough on such short notice. I really appreciate you taking the time to help us out.
For when you hear back from a business
Having a good experience with a brand or business always deserves a little bit of gratitude. Say “thank you” with these handy templates for businesses.
- Hey {First Name}, thank you for getting back to me so soon. I’m glad to know that your discount will be valid until {date}. I’ll definitely purchase {product} by then!
- Thanks for your quick response, {First Name}. I’ll be sure to visit during your opening hours—appreciate the info!
- Hi {First Name}, thanks for getting back to me so soon. Given the information you’ve shared, I think {product} will suit my needs best. Thanks for the help, I just purchased it from your online store now!
- Hey {First Name}, thank you for replying so quickly. I followed your advice and my voucher worked—just put my order in now. Cheers!
- Thank you for your prompt response, {First Name}. Our team was really happy to hear that you provide {service type} services. We’ll be in touch about scheduling that demo later this week.
Consider personalizing your ‘thank you for your quick response’ messages
We hope that the 40 templates that we’ve shared have given you some inspiration for thank you messages. While you can use these samples as they are, it’s always a good idea to add a personal touch.
Wherever you can, try to make your “thank you for your prompt response” messages specific to show how much you appreciate the other person’s reply. If you plan to send thank you messages regularly, it’s worth saving customizable templates with the free Magical Chrome extension, which allows you to personalize your messages depending on the situation at hand.
Magical lets you save templates to your own personal workspace so that you can use them anytime by typing “//” wherever you’re working (whether that’s email, Slack, or social media). You can save one (or all) of our templates and create your own ones, too.
Here’s an example of a customizable "thank you for your reply” message using Magical:
You can create different “thank you for your prompt response” templates for different situations and use them as you need to. Just add Magical to Chrome for free today.
