2024年自动化和AI趋势决定两种变革性技术如何实现价值的七大趋势英文版

AutomationandAITrends2024|2 WelcometoUiPathAutomationandAITrends2024 Whatyouneedtoknowanddotocaptureeven morevaluefromthesetwotransformativetechnologies. Thise-booklaysoutthebiggesttrendsshapingthefutureofautomationandAI. Ourpurposeisnotjusttokeepyouontopofwhat'shappening—it'salsotohelpyoumakethemostoftheopportunitiesoutthere. Asbothamarketshareandatechnologyleaderintheenterpriseautomationmarket1—withmorethan10,000customersandaglobalnetworkofthousandsofpartnersandmillionsofUiPathCommunitymembers—webelievewe'reinauniquepositiontohearwhatthemarketissaying.That'swhy,inadditiontoextensiveanalysisofthird-partyresearch,we'vealsodrawnonourcollectivereal-worldunderstandingoftheglobalautomationandtechnologymarkets. So,what'sthewordfromthemarket?Wehavetosaythatwe'reexcitedbywhatwe'vebeenhearing.Becauserightnow,ourcustomersandprospectsappeartobefarmoreintentonstridingforwardtoseizenewAI-engenderedopportunitiesthanonlookingbackwardtoaddresspost-pandemicissueslikeinflation,employmentgaps,andsupplychaindisruptions.Yes,theyseealotofchangeanduncertaintycomingatthem—buttheyalsoseenewchancestogrow,adapt,andleveragedisruption.Andthat'sagoodthing,indeed. What’sinstorefor’24? Thisyear,automationandAlbringoutthebestineachothertocreatenewvalueforenterpriseseverywhere. Bigmarketuptakeofhigh-valueAIusecases.Trulytransformedwaystooperateandmanagecomplexbusinesses.BigAI-poweredadvancesinenterpriseautomationthatdeliverbigvalue,fast.Androbotsthatarereadytotakeonnewrolesbothonthedesktopandbehindthescenes.Thosearejustsomeofthethingsthecomingyearwillbring,asautomationandAIreallygetdowntowork. AutomationandAITrends2024|3 UiPathAutomationandAITrends2024 1 TheC-suiteseizesAl’svalue—withautomation’shelp.ThisistheyearthatenterprisesmakerealprogressinturningAI'spromiseintoactualperformance—withabigboostfromenterpriseautomation. 2 SelectAl+automationusecasesgethot,hot,hot.EnterprisesthatwanttocaptureAIvaluefast(andwhodoesn't?)turntopackagedsolutionslikeIDPandcommunicationsminingtodelivernear-inresults. 3 Thetransparentorganizationcomesintofocus—end-to-end.AI-poweredcapabilitiesbuiltaroundprocessminingandtaskminingcreate continuousvisibilityandimprovementfororganizations'innerworkings.It'sawholenewballgameforoperations. 4 LLMspowervirtualBFFs.Largelanguagemodels(LLMs)andGenerativeAIempowerthenextlevelofproactive,intuitive,andcommunicativevirtualaides—reinventinghowweworkwithmachinesandusheringinanewboominglobalproductivity. There’sanewjoltof“auto”inautomation.AutomationleadsthewayintothefutureofworkbyleveragingAItotakemanualworkoutofrobotmaintenance,automationbuilding,modeltraining,andmore. Webegintheworkofredefiningwork. Asourrelationshipwithmachineschanges,wetakethefirststepsinreimaginingwhathumanworkis—andtheskillswe'llneedtosucceedinanAI-richworld. AutomationandAITrends2024|4 5 6 SafeAlbecomesafocusofaction—andinnovation.TheC-suitetakesseriousstepstocounterAI'srisks,andscientistsandAIprovidersrespondwithaslewofnewsafeguards. 7 Trend#1 TheC-suiteseizesAI’svalue—withautomation’shelp. If2023wastheyearofAIhypeandhope,2024istheyearthatAIhappens. Today,executiveseverywherehavebeengalvanizedbyAI'spotentialtohelpthemgrowandinnovate,transformeveryfacetofwork,ampupproductivity,andthrilltheircustomersinnewways.In2024,they'llbefocusedonturningAI'spotentialintorealreturn. Butwhenmorethanthree-quartershaveyettoscaleAIacrosstheiroperationsanddrivemeaningful results2,there'sstillabigAIexecutiongaptofill. There'salotofseriouseffort—andseriousmoney—fuelingAIexecutionefforts.Forinstance,bytheendof2024,thevastmajorityofcompanies(88%)willhaveallocatedcapitaltobuildingouttheirAIcapabilities.3 AndmanyareturningtoautomationtohelpthemexecutetheirAIplans—becausethetwotogetherareaforcemultiplierforAI.McKinseyestimatesthat“combininggenerativeAIwithallothertechnologies,workautomationcouldadd0.2to3.3percentagepointsannuallytoproductivitygrowth.”4 AndinaUiPath-commissionedsurveybyBain&CompanyonAIandautomation,70%ofexecutivesdeemedAI-drivenautomationeither“veryimportant”or“critical”forthefutureoftheirindustries,while45%saidtheintegrationofautomationandAIwouldtransformtheirindustry.TheybelieveAIandautomationdelivervaluenotjustthroughhigherproductivityandefficiency(85%),butalsoby enablingnewproductandserviceofferings(58%),datamonetization(52%),andheightenedpersonalization(47%).5 AutomationisprovingtodeliverfasttimetoallsortsofAIvalue.So,in2024,ascompaniesgetlaser-focusedonrealizingtheirAIambitions,they'llturnto enterpriseautomationtohelpthemgetitdone. AIinvestmentby2025.6 $100B U.S. $200B globally “It’snotwhatourtechnologydoes,it’swhatourtechnologyenablesourcustomerstodo.” RobEnslin Co-CEO,UiPath,speakingatFORWARDVI AutomationandAITrends2024|5 Trend#2 SelectAI+automationusecasesgethot,hot,hot. ‘Provenvalueproducers'and‘ready-to-go'arethephrasesthatpay. IDP,2023to2030 30.1% Compoundannualgrowthrate(CAGR)7 AutomationandAITrends2024|6 ExecutivesareonthehunttoimplementAIusecasesthatcanquicklygeneratesignificantvaluefromAI. SeveralAI+automationopportunitieshitthatsweetspot—